Prospect management
- Assignment
- Follow-up
- Ownership
- Conversion
The operating system for freight brokerages
Run your brokerage without hunting for what changed.
Sawyer connects prospects, customers, carriers, loads, and operational data — then gives every user a personal AI briefing of what changed, what needs attention, and what to do next.
Built specifically for freight brokerages. Not a generic CRM with freight fields added later.
Good morning. Here's what changed.
- 3 loads need attention today
- 2 pickups scheduled this morning
- 1 carrier needs review before assignment
- 6 new prospects are ready to work
- 4 customer follow-ups are due
- A customer booked its first load
Active-load margin trend
Ask Sawyer
"What needs my attention first?"
→ Start with the 3 loads waiting on carrier confirmation — everything else can wait.
Sawyer AI
Open Sawyer. Know what changed.
You shouldn't have to log in and hunt through dashboards to find out what happened. Sawyer sits on top of real operational data and briefs every user based on their role — customers, prospects, carriers, loads, follow-ups, deadlines, and exceptions.
Broker briefing
- New prospects ready to work
- Follow-ups due today
- Customer activity worth knowing about
- Active loads that need a decision
- Carrier issues affecting their freight
Leadership briefing
- Loads booked today
- Broker activity across the team
- Margin signals worth a look
- At-risk freight
- Prospect coverage
- Unresolved operational issues
Today, Sawyer's briefing draws on real prospect, carrier, and load data. Role-specific leadership views are next on the roadmap.
Where Sawyer is goingIn development
- Ask operational questions in plain language
- Surface exceptions before they become problems
- Suggest follow-ups automatically
- Understand documents, not just store them
- Automate the repetitive steps of the workflow
The problem
Brokerages don't run on one system. They run on ten.
Leads live in a spreadsheet. Customers sit in a generic CRM that wasn't built for freight. Carriers get tracked over email and group texts. Loads get worked in yet another tool, accounting in another, and follow-up happens whenever someone remembers. Nothing talks to anything else.
Today
SpreadsheetsGeneric CRMEmailGroup textsLoad boardsAccountingSticky notesSeparate carrier recordsManual follow-up
With Sawyer
ProspectsCustomersCarriersSawyerLoadsDocumentsAccounting
Sawyer is built to replace that patchwork with one connected operating layer for the whole brokerage.
The connected brokerage workflow
The information follows the freight.
This is the operating flow Sawyer is built around — one record moving through its lifecycle instead of being re-entered across disconnected systems. Most of it is live today; a few stages are still being built.
Unmarked stages are available in the product today. In development and Coming next mark what's still ahead.
- LeadSourced and queued for outreach
- CompanyOne record for the account
- ContactPeople tied to the account
- Opportunity / QuotePriced and proposedIn development
- LoadBooked and owned
- CarrierQualified and assigned
- PickupScheduled and confirmedIn development
- TransitTracked in motionIn development
- DeliveryConfirmed completeIn development
- DocumentsCaptured against the loadComing next
- Invoice / SettlementBilled and reconciledComing next
- Follow-upBrought back automatically
- RepeatSame record, next load
- LeadSourced and queued for outreach
- CompanyOne record for the account
- ContactPeople tied to the account
- Opportunity / QuotePriced and proposedIn development
- LoadBooked and owned
- CarrierQualified and assigned
- PickupScheduled and confirmedIn development
- TransitTracked in motionIn development
- DeliveryConfirmed completeIn development
- DocumentsCaptured against the loadComing next
- Invoice / SettlementBilled and reconciledComing next
- Follow-upBrought back automatically
- RepeatSame record, next load
The platform
One operating system for the brokerage.
Prospects, customers, carriers, loads, leadership, and Sawyer itself — built around the same connected record instead of six separate tools.
Customer operations
- One customer record
- History
- Relationships
- Repeat freight
Carrier operations
- Onboarding
- Qualification
- Approval
- Assignment
Load management
Coming next- Quote
- Booking
- Dispatch
- Pickup
- Transit
- Delivery
- Documents
- Billing handoff
Leadership
Coming next- Companywide visibility
- Team scope
- Activity
- Exceptions
- Operational reporting
Sawyer AI
Coming next- Personal briefings
- Operational questions
- Role-aware assistance
- Future automation
Operations to accounting
Operations shouldn't stop at delivery.
Sawyer is being designed to carry clean operational and financial data through the load lifecycle and into accounting — instead of forcing your team to re-enter everything a second time.
Load
Delivery
Documents
Invoice
QuickBooksPlanned integration
Settlement
- Less duplicate entry
- A cleaner operations-to-accounting handoff
- Fewer disconnected records
- Better consistency between load operations and accounting
Sawyer is built to be the operational hub of the brokerage — connecting accounting, documents, communication, and carrier data as those integrations come online.
Get involved
Help build the freight brokerage OS you wish already existed.
Tell us where your current tools fall short. Your feedback directly informs what Sawyer builds next.
Sawyer Freight OS is currently in development and not yet generally available.